Refer to the documents listed below for specific details on Dialogic® 10 Media Gateway Series.
20 Manual Tones Web Page. both the Dialogic ® 1000 Media Gateway.
6 Dialogic® 10 Media Gateway Series User’s Guide Contents 3.3 VoIP General Parameters.
2.1 Setting the IP Address 2.2 Basic Configuration Via the Serial Port 2.3 Changing the Password 2.4 Configuration Procedure 2.5 Restart Options 2.6 Importing and Exporting Configuration Information Dialogic® 1000 and 2000 Media Gateway Series User’s Guide December 2014 64-0346-13 Copyright and Legal Notice Copyright © 2007-2014 Dialogic Inc. All Rights Reserved. You may not reproduce this document in whole or in part without permission in writing from Dialogic Inc. at the address provided below. All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Inc. and its affiliates or subsidiaries (“Dialogic”). Reasonable effort is made to ensure the accuracy of the information contained in the document. However, Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors, inaccuracies or omissions that may be contained in this document. 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Dialogic, Dialogic Pro, Dialogic Blue, Veraz, Brooktrout, Diva, BorderNet, PowerMedia, ControlSwitch, I-Gate, Mobile Experience Matters, Network Fuel, Video is the New Voice, Making Innovation Thrive, Diastar, Cantata, TruFax, SwitchKit, Eiconcard, NMS Communications, SIPcontrol, Exnet, EXS, Vision, inCloud9, NaturalAccess and Shiva, among others as well as related logos, are either registered trademarks or trademarks of Dialogic Inc. and its affiliates or subsidiaries. Dialogic’s trademarks may be used publicly only with permission from Dialogic. Such permission may only be granted by Dialogic’s legal department at 6700 de la Cote-de-Liesse Road, Suite 100, Borough of Saint-Laurent, Montreal, Quebec, Canada H4T 2B5. Any authorized use of Dialogic’s trademarks will be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of Dialogic’s trademarks requires proper acknowledgement. The names of actual companies and products mentioned herein are the trademarks of their respective owners. Publication Date: December 2014 Document Number: 64-0346-13 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Software License Agreement This is a Software License Agreement ("Agreement") between you the Company and your Affiliates and all your Authorized Users (collectively referred to hereinafter as "You" or "Your") and Dialogic Inc. or its subsidiaries ("Dialogic"). Do not use any Dialogic software and any associated materials (collectively, the "Software") which are loaded on the Dialogic® Media Gateway hardware product ("Product") until You have carefully read the following terms and conditions. By using the Software, You agree to the terms of this Agreement. If You do not wish to so agree, Dialogic is unwilling to license the Software to You. 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The AMD Flash API (Memory Drivers 1.1) is distributed subject to the terms on AMD's website which are as follows: This software constitutes a basic shell of source code for programming all AMD flash components. AMD will not be responsible for misuse or illegal use of this software for devices not supported herein. AMD is providing this source code "AS IS" and will not be responsible for issues arising from incorrect user implementation of the source code herein. It is the user's responsibility to properly design-in this source code. Include this copyright notice if there is a location the end user would be able to access: © Copyright 2002 Advanced Micro Devices, Inc. (b) SSL Implementation Copyright (C) 1995-1998 Eric Young ([email protected]) * All rights reserved. This package is an SSL implementation written by Eric Young The implementation was written so as to conform with Netscape's SSL. 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Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young ([email protected])" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related:-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson ([email protected])" THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The license and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License.] Contractor/ manufacturer is: DIALOGIC INC. 6700 de la Cote-de-Liesse Road, Suite 100, Borough of Saint-Laurent, Montreal, Quebec, Canada H4T 2B5 Contents Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 About This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Use This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 1.2 1.3 1.4 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1.1 Phone Emulating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Routing in Phone Emulating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.1 Un-Routable Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice over IP Address Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.1 Access Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.2 Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Configuration Via the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restart Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing and Exporting Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6.1 Exporting Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6.2 Importing Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.1 IP Settings, LAN1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2 IP Settings, LAN2 (DMG2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.3 IP Advanced Parameters (DMG2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Management Protocols Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.1 E-Mail Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2 SysLog Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.3 SNMP Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.4 Web Server Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.5 Telnet Server Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.6 Serial Ports Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 21 21 23 25 26 30 30 31 32 32 32 32 35 37 38 39 39 40 40 41 42 42 46 46 48 49 52 52 54 55 58 58 59 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 1.5 1.6 2 2.1 2.2 2.3 2.4 2.5 2.6 Media Gateway Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 2.7 3 3.1 Parameter Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 3.2 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 5 Contents 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 VoIP General Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 3.3.1 User-Agent Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 3.3.2 Server Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 3.3.3 TCP/UDP Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 3.3.4 TLS Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 3.3.5 Timing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 3.3.6 Monitoring Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 3.3.7 QoS Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 3.3.8 Privacy Headers Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 3.3.9 User-User Information Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 3.3.10 ISUP Using Multipart MIME Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 VoIP Network Group Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 3.4.1 Network Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 3.4.2 Transport Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 3.4.3 URI Parameters Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 3.4.4 Proxy Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 3.4.5 Registration Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 3.4.6 Audio Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 3.4.7 SRTP Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 VoIP Media Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 3.5.1 Early Media Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 3.5.2 Audio Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 3.5.3 Fax Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 3.5.4 RTP Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 VoIP Authentication Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 3.6.1 VoIP Authentication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 3.6.2 Outbound VoIP (Client) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 TDM General Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 TDM T1/E1 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 3.8.1 T1/E1 Mode Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 3.8.2 T1 CAS Protocol Group (T1 CAS Signaling Mode) . . . . . . . . . . . . . . . . . . . . . . . 112 3.8.3 T1 ISDN Protocol Group (ISDN Signaling Mode) . . . . . . . . . . . . . . . . . . . . . . . . 119 3.8.4 E1 ISDN Protocol Group (ISDN Signaling Mode) . . . . . . . . . . . . . . . . . . . . . . . . 123 TDM Analog Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 3.9.1 Timing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 3.9.2 Feature Code Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 3.9.3 Message Waiting Control Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 3.9.4 CPID Settings Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 3.9.5 Rx/Tx Gain Control Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 TDM Digital Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 TDM Port Enable Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 TDM Call Type Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 3.12.1 ISDN Call Type Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 TDM Cause Codes Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 3.13.1 ISDN Cause Code Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 TDM CPID Parsing Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Serial Ports Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 6 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Contents 3.16 3.17 3.18 3.19 3.20 Serial Ports Switch Protocol Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.1 Serial Mode (Master/Slave) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.2 Serial Interface Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.3 MCI Message Extension Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.4 MCI Message Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.5 CPID Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.6 CPID Padding String. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.7 Voice Mail Port Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.8 System Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.9 MWI Response Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.10 IP Address of Serial Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16.11 Serial CPID Expiration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tone Detection Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17.1 Tone Generation Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17.2 Editing the INI File Directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Certificates Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.18.1 Certificate Usage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DSP Settings Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19.1 DSP Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19.2 T.38 Fax Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.19.3 Positive Answer Machine Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-Menu (Hidden) Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.1 DNS NAPTR and SRV Record Enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.2 Incompatible Message STATUS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.3 Inform On No PBX CPID (Phone Emulating Only) . . . . . . . . . . . . . . . . . . . . . . . 3.20.4 Inform On No PBX CPID Time (Phone Emulating Only) . . . . . . . . . . . . . . . . . . 3.20.5 ISDN Overlap Receive Minimum Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.6 ISDN Overlap Receive Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.7 ISDN Service Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.8 Routing Proxy Group Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.9 Routing Table Only On Proxy Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.10 Port Disable Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.11 V.17 Fax Call List Outbound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.12 V.17 Fax Call List Inbound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.13 isdnDiscProgressWithInbandInfoEnable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.14 isdnDiscProgressWithInbandInfoRelToutMs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.15 isdnProgressWithPIDoNotDisconnectEnable . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.16 sipEarlyMediaWhenAlertWithoutCPG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.17 sipEarlyMediaWhen180Squelched . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.18 sipPhoneContextBypass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.20.19 sipTlsCipherListType . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 153 153 154 154 154 155 155 155 156 156 156 157 161 164 164 164 165 166 176 180 181 182 182 183 183 183 184 184 184 185 185 186 186 187 187 187 188 188 188 189 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 7 Contents 4 Call Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 4.1 4.2 Viewing and Editing Call Progress Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Learning and Validating Call Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 4.2.1 Learn Tone Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 4.2.2 Learning the Characteristics of Unknown Call Progress Tones . . . . . . . . . . . . . 194 4.2.3 Learn Tone Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 4.2.4 Learn Tone Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 4.2.5 Validating Call Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 4.2.6 Validate Tone Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 4.2.7 Validate Tone Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Routing Table Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 5.1.1 VoIP to TDM Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 5.1.2 TDM to VoIP Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Router Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 5.2.1 Determining the Call Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 5.2.2 Inbound TDM Rules Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 5.2.3 Inbound VoIP Rules Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 5.2.4 TDM Trunk Groups Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 5.2.5 VoIP Host Groups Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Offline Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Call Routing Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Parsing Configuration Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 6.2.1 Display Translation Descriptors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 6.2.2 Call Class Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Data Security Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Secure HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 7.2.1 HTTPS Certificate Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 7.2.2 HTTPS Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 SIP Call Control Security using TLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 7.3.1 TLS Certificate Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 7.3.2 TLS Feature Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 7.3.3 TLS Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Secure Voice Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 7.4.1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 7.4.2 Secure Voice Data Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Installing Certificate Using Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 5 Routing Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 5.1 5.2 5.3 5.4 6 6.1 6.2 Media Gateway Parsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 7 Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 7.1 7.2 7.3 7.4 7.5 8 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Contents 8 Unit Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 8.1 8.2 8.3 8.4 8.5 8.6 8.7 Summary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Log Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephony Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MIB-II Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostics Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VoIP Interface Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.1.1 VoIP Interface Test Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.1.2 VoIP Interface Test Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TDM Interface Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.2.1 TDM Interface Test Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.2.2 TDM Interface Test Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TDM Self Verification Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.3.1 TDM Self Verification Test Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.3.2 TDM Self Verification Test Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.4.2 Trace Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.4.3 Network Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.4.4 TDM Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communicating to the Terminal Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.5.1 Connecting to Terminal Interface Via DIAGNOSTICS Connector . . . . . . . . . . . 9.5.2 Connecting to Terminal Interface Via LAN Connector . . . . . . . . . . . . . . . . . . . . Trace Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.6.1 Trace Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.6.2 Trace Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.6.3 Trace Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.6.4 Examples of Trace Commands and Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.7.1 Devstat Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.7.2 Restart Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.7.3 Ping Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.7.4 Ver Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.7.5 Alarm List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 274 274 275 275 276 276 277 277 278 280 280 281 284 284 285 293 293 294 297 299 301 301 302 302 303 303 306 308 313 313 313 313 314 314 9 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 9.1 9.2 9.3 9.4 9.5 9.6 9.7 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 9 Contents 10 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 Typical IP Gateway Phone Emulating Topology - PBX Connection . . . . . . . . . . . . . . . . . . . . . 27 Typical IP Gateway Phone Emulating Topology - PSTN Connection . . . . . . . . . . . . . . . . . . . . 27 IP Gateway Using Serial Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Multiple IP Gateways Using Serial Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 DMG1000 Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 DMG2000 Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Example of a Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Example Call Flow for SIP-SIP Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Example Call Flow for ISDN-ISDN Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Example Call Flow for SIP-ISDN and ISDN-SIP Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Example Call Flow for Transfers using SIP REFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 VoIP Network Group Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Inbound VoIP Configuration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Users Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Outbound VoIP Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Realms Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 ISDN Call Type Rules Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 ISDN to SIP Mapping Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 SIP to ISDN Mapping Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Manual Tones Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Learn Tone Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 VoIP to TDM calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 TDM to VoIP calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Routing Table Call Routing Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Inbound TDM Rules Configuration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 CPID Matching Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Call Type Property Matching Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Device Selection Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 CPID Manipulation Configuration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Select Primary / Alternate Route Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Inbound VoIP Rules Configuration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 CPID Matching Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Device Selection Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 CPID Manipulation Configuration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Select Primary / Alternate Route Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 TDM Trunk Groups Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 VoIP Host Groups Configuration Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Host List Configuration Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Inbound VOIP Route and Outbound Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Inbound TDM Route and Outbound Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Default Analog CPID Configuration Data on Analog Web Page . . . . . . . . . . . . . . . . . . . . . . . 256 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 11 Contents 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 Default Analog CPID Configuration in the .ini File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Sample Analog Type II CPID Configuration Data in the .adt File . . . . . . . . . . . . . . . . . . . . . . . 258 Default Mitel Digital CPID Configuration Data (cpid.htm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Storing Self-Signed Certificate by Certificate Import Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . 271 VoIP Interface Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 VoIP Interface Test Status Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 VoIP Interface Call Log Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 TDM Interface Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 TDM Interface Test Status Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 TDM Interface Call Log Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 TDM Self Verification Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Call Flow for Initiate Call / Answer Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Call Flow for Initiate Call / Answer Call and Transfer Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Call Flow for Send Message Waiting Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 TDM Self Verification Test Status Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 TDM Self Verification Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 TDM Self Verification Call Log Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Diagnostic Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Trace Capture Control Page - DMG2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Example of a Running Log - Trace Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 File Download Dialog Box for Trace.log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Network Capture Control Page - DMG2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Example of Running Log - Network Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 File Download Dialog Box for Iplog.pcap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 TDM Capture Control Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Example of Running Log - TDM Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 File Download Dialog Box for Tdmlog.wav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 12 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Tables 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Coder/Decoder Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Syntax for Number Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Default Number Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Default Number Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Syntax for Number Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Default Number Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Default Number Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 ISDN to SIP Mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 SIP to ISDN Mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Syntax Used for CPID Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Syntax Used for CPID Manipulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Syntax for VoIP Host Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Syntax Used for CPID Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Syntax Used for CPID Manipulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 TDM Port Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Parser Regular Expressions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Parser Reason Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Mapping of Protocol and Span Numbers to TDM Capture Channel Numbers . . . . . . . . . . . . 299 Supported Trace Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Supported Trace Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 13 Contents 14 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Revision History This revision history summarizes the changes made in each published version of this document. Document No. 64-0346-13 Publication Date December 2014 Description of Revisions Updated to support Version 6.0 SU10 Software. Chapter 3, “Parameter Reference” added new parameter in SNMP Group for SNMP Processing Enabled. Chapter 3, “Parameter Reference” added new parameter in Audio Group for Complete Unsup Transfer with 180/183. Chapter 3, “Parameter Reference” added new parameters in Fax Group for Broken Fax V.21 Preamble, V.34 Fax Retrain Enable, V.34 Fax Retrain Threshold, and V.34 Retrain Step Down. Chapter 3, “Parameter Reference” added new parameters in Non-Menu (Hidden) Parameters for V.17 Fax Call List Outbound, V.17 Fax Call List Inbound, isdnDiscProgressWithInbandInfoEnable, isdnDiscProgressWithInbandInfoRelToutMs, isdnProgressWithPIDoNotDisconnectEnable, sipEarlyMediaWhenAlertWithoutCPG, sipEarlyMediaWhen180Squelched, sipPhoneContextBypass, and sipTlsCipherListType. 64-0346-12 November 2012 Updated to support Version 6.0 SU9 Software. Chapter 1, “Overview” added new DMG2060DTISQV34 model listed under DMG2000 section in Product Description. Chapter 3, “Parameter Reference” added new parameter in Audio Group for Unhold on RE-INVITE with No SDP. Chapter 3, “Parameter Reference” added new parameters in Fax Group for Enable V.34 Fax and V.34 Fax Speed Limit. Chapter 3, “Parameter Reference” added new parameter in T.38 Fax Advanced Settings for Fax TDM Drop Out Bridge Time (DMG2000 Only). Chapter 3, “Parameter Reference” removed obsoleted parameter in T.38 Fax Advanced Settings for Maximum UDPTL Packet Size. Chapter 3, “Parameter Reference” added new parameter in Non-Menu (Hidden) Parameters for Port Disable Timeout. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 15 Revision History Document No. 64-0346-11 Publication Date September 2011 Description of Revisions Updated to support Version 6.0 SU8 Software. Chapter 3, “Parameter Reference” added new Serial Ports Group section with new parameter for Maintenance Port Enabled. Chapter 3, “Parameter Reference” added new parameter in User-Agent Group for User-Agent Header Value. Chapter 3, “Parameter Reference” added new User-User Information Group section with new parameters for User-User Enabled and Translation Method. Chapter 3, “Parameter Reference” added new ISUP Using Multipart MIME Group section with new parameter for France Telecom’s IE77. Chapter 3, “Parameter Reference” updated parameter Allowed Values for Telephony Port Interface Side in T1/E1 Mode Group. Chapter 3, “Parameter Reference” added new Rx/Tx Gain Control Group section with new parameter for Analog Receive Gain. Chapter 3, “Parameter Reference” added new parameter in T1/E1 Mode Group for Clock Control. Chapter 3, “Parameter Reference” added notes to parameter for Multiple Diversion Processing in T1 ISDN Protocol Group (ISDN Signaling Mode). Chapter 3, “Parameter Reference” added notes to parameter for Multiple Diversion Processing in E1 ISDN Protocol Group (ISDN Signaling Mode). Chapter 3, “Parameter Reference” updated names of values for Optiset_300 to Telephony Switch Type in TDM Digital Parameters to be more clear between North American and European configurations. Chapter 3, “Parameter Reference” updated parameter to Default Value = -43dBm for Fax Modem Carrier Detect Threshold (DMG1000 Only) in T.38 Fax Advanced Settings. Chapter 5, “Routing Table” added more information to Select Primary / Alternate Route in Inbound TDM Rules Table and Select Primary / Alternate Route in Inbound VoIP Rules Table to show examples of failure that may occur before the call is connected to the outbound destination. 64-0346-10 November 2010 Updated to support Version 6.0 SU7 Software. Chapter 3, “Parameter Reference” added new Privacy Headers Group section with new parameters for Enable Privacy Headers and Privacy Header Method. Chapter 3, “Parameter Reference” added new parameter in DSP Settings Parameters for VoIP Packet Loss Concealment (DMG2000 Only). 16 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Revision History Document No. 64-0346-09 Publication Date July 2010 Description of Revisions Updated to support Version 6.0 SU6 Software. Chapter 3, “Parameter Reference” updated parameter description for Call as Domain Name? in User-Agent Group. Chapter 3, “Parameter Reference” updated parameter description for Proactive DNS Monitoring in Monitoring Group. Chapter 3, “Parameter Reference” added new Early Media Group section in VoIP Media Parameters. Chapter 3, “Parameter Reference” added new parameters in Early Media Group for Send Early 183 Progress Response and Early Media Requires Reliable Provisional Responses. Chapter 3, “Parameter Reference” added new parameters in Audio Group for Continue Ringback on CN, Packet Time for Inbound VoIP, Telephone-Event Payload Type, and G722 Enable. Chapter 3, “Parameter Reference” added new value RFC2833-LowLatency to Digit Relay Mode in Audio Group. Chapter 3, “Parameter Reference” added new parameters in Fax Group for Fax Server Address and Fax Server Network Group. Chapter 3, “Parameter Reference” added new TDM Cause Codes Group section to support TDM Cause Codes feature. Chapter 3, “Parameter Reference” added new parameter in Non-Menu (Hidden) Parameters for DNS NAPTR and SRV Record Enable. Chapter 5, “Routing Table” added note to VoIP Host Groups Table that the maximum number of supported VoIP Host Groups is 120 (DMG2000 only). 64-0346-08 February 2010 Updated to support Version 6.0 SU5 Software. Chapter 3, “Parameter Reference” updated parameter description for VoIP Host Monitor Interval in Monitoring Group. Chapter 3, “Parameter Reference” added new parameter in Audio Group for Acceptable Media. Chapter 3, “Parameter Reference” moved parameters Unauthenticated SRTP Enable, UnEncrypted SRTCP Enable, and UnEncrypted SRTP Enable previously listed in Non-Menu (Hidden) Parameters to SRTP Group. Chapter 3, “Parameter Reference” added TDM Passthrough selection to ISDN Call Type Rules. Chapter 3, “Parameter Reference” added new parameter in DSP Settings Parameters for TDM to TDM Media Always Clear Mode (DMG2000 Only). Chapter 3, “Parameter Reference” added new parameter in Non-Menu (Hidden) Parameters for Incompatible Message STATUS. Chapter 3, “Parameter Reference” added new parameter in Non-Menu (Hidden) Parameters for ISDN Service Class. Chapter 5, “Routing Table” updated screen shots and descriptions in Inbound TDM Rules Table and Inbound VoIP Rules Table to show support for Move Selected Row buttons: Up, Down, or To Position. 64-0346-07 November 2009 Updated to support Version 6.0 SU3.2 Software. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 17 Revision History Document No. 64-0346-06 Publication Date July 2009 Description of Revisions Updated to support Version 6.0 SU4 Software. Chapter 3, “Parameter Reference” updated parameter to Default Value = 90 for TCP Inactivity Timer in TCP/UDP Group. Chapter 3, “Parameter Reference” added new VoIP Network Group Parameters to support VoIP Network Group feature. Chapter 3, “Parameter Reference” added new VoIP Authentication Parameters to support VoIP Authentication feature. Chapter 3, “Parameter Reference” added hidden parameters for Routing Proxy Group Name and Routing Table Only On Proxy Down in Non-Menu (Hidden) Parameters. Chapter 5, “Routing Table” added Call Type Property Matching section to Inbound TDM Request Matching. Chapter 5, “Routing Table” added Route Method selection to Outbound Routes in Inbound VoIP Rules Table. Chapter 5, “Routing Table” added Network Group selection to VoIP Host Groups Table. 64-0346-05 May 2009 Updated to support Version 6.0 SU3.1 Software. Chapter 3, “Parameter Reference” added new parameter in Timing Group for T1 Multiplier. Chapter 3, “Parameter Reference” added new value Nortel_DMS-100 to ISDN Protocol Variant in T1 ISDN Protocol Group (ISDN Signaling Mode). Chapter 3, “Parameter Reference” added note to Enable Failover that this parameter is only applicable for DMG2060DTISQ and DMG2120DTISQ models in T1 ISDN Protocol Group (ISDN Signaling Mode). Chapter 3, “Parameter Reference” added note to Enable Failover that this parameter is only applicable for DMG2060DTISQ and DMG2120DTISQ models in E1 ISDN Protocol Group (ISDN Signaling Mode). 64-0346-04 March 2009 Updated to support Version 6.0 SU3 Software. Chapter 3, “Parameter Reference” added new parameter in User-Agent Group for Reliable Provisional Responses. Chapter 3, “Parameter Reference” added new parameter in TLS Group for Verify TLS Peer Certificate Purpose. Chapter 3, “Parameter Reference” added new parameter in T1 CAS Protocol Group (T1 CAS Signaling Mode) for Inband Type I CID to First Ring Timeout. Chapter 3, “Parameter Reference” added new parameter in CPID Settings Group for CID to First Ring Timeout. Chapter 3, “Parameter Reference” added new parameter in T1 ISDN Protocol Group (ISDN Signaling Mode) for Multiple Diversion Processing. Chapter 3, “Parameter Reference” added new parameter in E1 ISDN Protocol Group (ISDN Signaling Mode) for Multiple Diversion Processing. Chapter 3, “Parameter Reference” added new parameters in Non-Menu (Hidden) Parameters for Local Phone Context, Remote Phone Context, and User Phone Parameter. Chapter 8, “Unit Status” removed details from MIB-II Status Information section and replaced with link to SNMP Application Note. 18 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Revision History Document No. 64-0346-03 Publication Date January 2009 Description of Revisions Updated to support Version 6.0 SU2 Software. Chapter 3, “Parameter Reference” added new parameter in User-Agent Group for Reliable Provisional Responses. Chapter 3, “Parameter Reference” updated parameter to Default Value = Off for Signaling Digit Relay Mode in Audio Group. Chapter 3, “Parameter Reference” updated parameter to remove the statement “Early Media is supported for VoIP to TDM calls only” since it is now supported in both directions for RFC 3960 Early Media Support in Audio Group. Chapter 3, “Parameter Reference” added new parameter in TDM General Parameters for Connect Outbound Call On DTMF. Chapter 3, “Parameter Reference” updated parameter to include more supported Allowed Values for Network Specific Facilities (NSF) in T1 ISDN Protocol Group (ISDN Signaling Mode). Chapter 3, “Parameter Reference” added new TDM Call Type Group section to support call type per call feature. 64-0346-02 September 2008 Updated to support Version 6.0 SU1 Software. Chapter 3, “Parameter Reference” updated parameter description for Signaling Digit Relay Mode in Audio Group. Chapter 3, “Parameter Reference” added new parameter in T1 CAS Protocol Group (T1 CAS Signaling Mode) for Transfer Feature Code. Chapter 3, “Parameter Reference” added new parameter in Feature Code Group for Transfer Feature Code. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 19 Revision History Document No. 64-0346-01 Publication Date March 2008 Description of Revisions Updated to support Version 6.0 Software. Global Updates: Added and revised screen shots for the enhanced Web interface. Added new DMG2060DTISQ and DMG2120DTISQ models which include support for survivability. Removed some parameters that are obsoleted in Version 6.0 Software. Chapter 3, “Parameter Reference” added new parameter in Server Group for DNS Server Address 2. Chapter 3, “Parameter Reference” added new parameter in Monitoring Group for VoIP Host Monitor Interval. Chapter 3, “Parameter Reference” added new parameter in T1/E1 Mode Group for Telephony Port Interface Side. Chapter 3, “Parameter Reference” added new parameter in T1 CAS Protocol Group (T1 CAS Signaling Mode) for Enable Glare Detection. Chapter 3, “Parameter Reference” added new parameters in T1 ISDN Protocol Group (ISDN Signaling Mode) for ISDN Answer Supervision Enable, Network Specific Facilities (NSF), and Enable Failover. Chapter 3, “Parameter Reference” added new parameters in E1 ISDN Protocol Group (ISDN Signaling Mode) for ISDN Answer Supervision Enable and Enable Failover. Chapter 3, “Parameter Reference” added new parameter in TDM General Parameters for Disconnect on Fax Cleardown Tone. Chapter 3, “Parameter Reference” added new parameter in T.38 Fax Advanced Settings for Fax Modem Carrier Detect Threshold (DMG1000 Only). Chapter 3, “Parameter Reference” added new section and parameters in Tone Generation Configuration Parameters. Chapter 3, “Parameter Reference” added new section and parameters in Positive Answer Machine Detection. Chapter 5, “Routing Table” updated with new functionality and configurations (previously referred to as the Dial Plan). Chapter 5, “Routing Table” added new section for Call Routing Examples. 20 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide About This Publication The following topics provide information about this guide: • Purpose • Intended Audience • How to Use This Publication • Related Information Purpose This document provides information about installing, configuring, operating, and maintaining the Dialogic® Media Gateway. Intended Audience This information is intended for: • Distributors • System Integrators • Value Added Resellers (VARs) • Original Equipment Manufacturers (OEMs) How to Use This Publication This information is organized as follows: • Chapter 1, “Overview” provides a description of the product and discusses call routing, address translation, and the Web interface. • Chapter 2, “Media Gateway Configuration” provides procedures for configuring and upgrading the Media Gateway. • Chapter 3, “Parameter Reference” lists the Media Gateway parameters that can be configured from the Web interface. • Chapter 4, “Call Progress Tones” describes how to view, edit, learn, and validate call progress tones from the Web interface. • Chapter 5, “Routing Table” describes a set of rules used to define the characteristics of a call routed through the Media Gateway. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 21 About This Publication • Chapter 6, “Media Gateway Parsers” describes the Media Gateway in-band Type I (on-hook) and Type II (off-hook) integration parsers for analog units, and the display parser for digital units. These parsers allow the user to define the meaning of either the in-band/on-hook integration strings or display strings received from the telephony network. • Chapter 7, “Data Security” provides information about configuring security on the Media Gateway for HTTP, call control, and voice. • Chapter 8, “Unit Status” describes the various types of status information that may be obtained about the Media Gateway. • Chapter 9, “Diagnostics” provides information about using diagnostic logging, running the diagnostic tests, and using the various terminal commands to perform diagnostics on the Media Gateway. Note: The products previously known as Intel NetStructure PBX-Media Gateway and T1/E1-Media Gateway are now Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000). For more product name changes, refer to New Product Naming Conventions. New Product Naming Conventions Previous Name PBX-IP Media Gateway PIMG PIMG40LS PIMG80LS PIMG80DNI PIMG80MTLDNI PIMG80RLMDNI T1/E1-IP Media Gateway TIMG TIMG300DTI TIMG600DTI TIMG1200DTI Dialogic® New Name 1000 Media Gateway (DMG1000) DMG1000 DMG1004LSW DMG1008LSW DMG1008DNIW DMG1008MTLDNIW DMG1008RLMDNIW Dialogic® 2000 Media Gateway (DMG2000) DMG2000 DMG2030DTIQ DMG2060DTIQ DMG2120DTIQ DMG2060DTISQ (with survivability) DMG2120DTISQ (with survivability) 22 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide About This Publication Related Information For additional information related to the Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000) products, see the following: • Dialogic® 1000 and 2000 Media Gateway Series Getting Started Guide for information about installing, cabling, and initializing the product prior to performing configuration and operation tasks. • Dialogic® Media Gateway Installation and Configuration Integration Notes for details on typical installation and configuration of Media Gateway when used to interface between PBX and unified messaging application. • http://www.dialogic.com/manuals (for Dialogic® product documentation) • http://www.dialogic.com/support (for Dialogic technical support) • http://www.dialogic.com (for Dialogic® product information) Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 23 About This Publication 24 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Overview The following information provides an overview of the Dialogic® Media Gateway: • Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 • Call Routing in Phone Emulating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Voice over IP Address Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 • Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 • Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 1 1.1 Product Description The Media Gateway is a telephony gateway appliance that connects to phone lines through its telephony interface and connects to a LAN via a 10 BaseT or 100 BaseT Ethernet connector. NOTE: Throughout this document, the term Media Gateway addresses information that applies to both the Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000) products. The term DMG1000 applies only to information relating to the DMG1000 product and the term DMG2000 applies only to information relating to the DMG2000 product. The Media Gateway provides an inexpensive bridge between a legacy PBX or public switched telephone network (PSTN) and a managed packet network. This device converts signals from circuit switched equipment into Session Initiation Protocol (SIP) standard protocol for transmission over a local area network (LAN) or wide area network (WAN) to communications devices such as IP phones, wireless phones, and IP servers in almost any location. The DMG1000 is available in the following models: • DMG1008LSW, DMG1004LSW - Supports phone emulation mode for analog interfaces. • DMG1008DNIW - Supports phone emulation mode for a number of digital PBXs, including Avaya, Nortel, NEC, and Siemens. • DMG1008MTLDNIW - Supports phone emulation mode for Mitel digital PBXs. • DMG1008RLMDNIW - Supports phone emulation mode for Rolm 8000 and 9751 switches. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 25 Overview The DMG2000 is available in the following models: • DMG2030DTIQ - Supports phone emulation mode for a single T1 or E1 interface. • DMG2060DTIQ - Supports phone emulation mode for two T1 or E1 interfaces. • DMG2120DTIQ - Supports phone emulation mode for four T1 or E1 interfaces. • DMG2060DTISQ - Supports phone emulation mode with survivability for two T1 or E1 interfaces. • DMG2060DTISQV34 - Supports phone emulation mode with survivability for two T1 or E1 interfaces. • DMG2120DTISQ - Supports phone emulation mode with survivability for four T1 or E1 interfaces. Note: The Item Market Name on the Media Gateway may vary slightly, depending on the version. Depending on the model, the Media Gateway can be configured for the following operating mode: • Phone Emulating 1.1.1 Phone Emulating In the Phone Emulating mode, the Media Gateway operates as a telephony gateway appliance that emulates the following for transporting PBX functionality over a packet-switched network: • up to eight station sets (DMG1000 models) • up to 24 station sets (single T1 DMG2000 model) • up to 48 station sets (dual T1 DMG2000 model) • up to 96 station sets (quad T1 DMG2000 model) • up to 30 station sets (single E1 DMG2000 model) • up to 60 station sets (dual E1 DMG2000 model) • up to 120 station sets (quad E1 DMG2000 model) The Media Gateway translates protocols for call setup and release between the IP network and the PBX or PSTN, and converts the media formats between the two networks. Figure 1 shows how the Media Gateway provides a gateway between voice over IP (VoIP) devices (SIP) on a LAN and the PBX. By emulating station sets to the proprietary PBX, the Media Gateway provides full call party information to the IP network. The DMG2000 or the analog version (DMG1008LSW, DMG1004LSW) of the DMG1000 can also connect directly to the PSTN, as shown in Figure 2. 26 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Overview Figure 1. Typical IP Gateway Phone Emulating Topology - PBX Connection PSTN VoIP Terminal Device Digital Telephone Digital PBX 1-8 Digital Phone Lines or 1-4 T1/E1 Trunks Media Gateway (All Phone Emulating Models) Digital Telephone VoIP Terminal Device LAN Figure 2. Typical IP Gateway Phone Emulating Topology - PSTN Connection VoIP Terminal Device PSTN DMG1008LSW DMG1000 Media Gateway or DMG2000 Media Gateway 1 - 8 Analog Phone Lines or 1 - 4 T1/E1 Trunks VoIP Terminal Device LAN Note: The T1/E1 Models must only be connected to the PSTN through an NTU, CSU or other device that provides line isolation. 1.1.1.1 Serial Protocol Support in Phone Emulating Mode By emulating telephone sets to the switch, the Media Gateway provides call party information over the IP network. However, the amount of call party information that the Media Gateway can provide is limited to the amount of data that the switch provides its station sets. Some proprietary switches Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 27 Overview provide full call party information across the station set interfaces while others provide little or no call party information across the station set interface. The PBX switches that provide little or no call party information typically will provide full call party information across a separate serial interface connection. For this reason, the Media Gateway supports a serial link interface to the switch or PSTN, and supports several serial protocols. Figure 3 shows how the Media Gateway connects to a switch or PSTN that uses a serial link to provide call party information. Using this serial link, the Media Gateway is able to provide full call party information on a PBX switch or PSTN that provides little or no call party information via their station set interfaces. Figure 3. IP Gateway Using Serial Link Note: Only the Analog and T1/E1 Models can connect to the PSTN. PSTN Serial Link VoIP Terminal Device Media Gateway (Phone Emulating) 1-8 Phone Lines or 1 - 4 T1/E1 Trunks Digital PBX VoIP Terminal Device LAN Note: The T1/E1 Models must only be connected to the PSTN through an NTU, CSU or other device that provides line isolation. When a call arrives at a telephony port on the Media Gateway, the switch or PSTN will send a data packet across the serial link containing the call party information associated with the call. If configured to use the serial interface, the Media Gateway will use the data in the serial packet as the call party information when the call notification is sent across the IP network to the VoIP terminal device that the call is intended for - superseding any call information that may have arrived across the station set interface. Finally, the serial protocols also support the message waiting indication (MWI) feature that allows the Media Gateway to control message indications on telephone sets connected to the switch or PSTN. For DMG1000 types, the serial link from the switch is connected to the serial port interface on the DMG1000 (DIAGNOSTICS connector). Table 1, “DIAGNOSTICS Connector Pin Designations” in the Getting Started Guide shows the connector pin designations. For DMG2000 types, the serial link from the switch is connected to the serial port interface on the DMG2000 (COM 1 or COM 2 connector). Table 4, “COM 1 and COM 2 Connector Pin Designations” in the Getting Started Guide shows the connector pin designations. 28 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Overview The switch only provides a single serial link connection. At a site where there are multiple Media Gateway units, only one of the units can be physically connected to the switch or PSTN serial link. This unit is the serial protocol Master Media Gateway while the remaining units are considered serial protocol slaves. Figure 4 shows how multiple Media Gateways connect to a switch or PSTN that uses a serial link to provide call party information. It is the responsibility of the Master gateway to send all serial link data intended for Slave Gateways to the Slave Gateways across the IP network. Similarly, anytime a Slave Gateways needs to communicate to the switch or PSTN across the serial link, the slave unit sends the data across the IP link to the Master Gateway. The Master Gateway will then send the data across the serial link on behalf of the slave device. Figure 4. Multiple IP Gateways Using Serial Link Note: Only the Analog and T1/E1 Models can connect to the PSTN. Serial Link PSTN Media Gateway (Phone Emulating) Master Gateway LAN VoIP Terminal Device 1 - 8 Phone Lines or 1 - 4 T1/E1 Lines Digital PBX VoIP Terminal Device Media Gateway (Phone Emulating) 1 - n Phone Lines or T1/E1 Lines Slave Gateways Note: The T1/E1 Models must only be connected to the PSTN through an NTU, CSU or other device that provides line isolation. The Media Gateway supports the following serial protocols: • SMDI (Simple Message Desk Interface) • MCI (NEC Systems only) • MD110 (Ericsson Systems only) Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 29 Overview Both the serial interface and the selection of which serial protocol to use are configurable using the Web interface. Refer to Chapter 3, “Parameter Reference” for information about configuring the serial interface and serial protocols. 1.2 Call Routing in Phone Emulating Mode The Media Gateway routes calls from the Switch network to a VoIP destination on the IP network. Conversely, it routes calls from the IP network through a Switch port to a destination telephone number on the Switch network. The Media Gateway supports the following call routing options: • User configurable list of VoIP Servers • IP load Balancing • IP Fault Tolerance In its simplest form, call routing is supported by configuring a single VoIP Server to receive and/or originate calls through the Media Gateway. In this manner, all inbound Switch-to-IP calls will be sent to the single user configured VoIP endpoint. For IP-to-Switch calls, the telephony port will be selected in a round robin fashion – where each IP-to-Switch call will be routed to the next available telephony port. If the user configures more than one VoIP Server to receive and/or originate calls through the Media Gateway, then the user has the option to have the incoming Switch-to-IP calls load balanced between the configured VoIP Servers. Specifically, incoming Switch calls will be routed to a VoIP server in a round-robin fashion. For example, if there are three (3) VoIP Servers configured, the first call will be routed to the first VoIP server, the second call will be routed to the second VoIP server, the third call will be routed to the third VoIP server. The next call will be routed to the first VoIP Server and the process will start all over again. IP-to-Switch calls are handled in the same way when multiple VoIP Servers are configured as when only a single VoIP server is configured (e.g. in a round robin fashion). If the user configures more than one VoIP Server to receive and/or originate calls through the Media Gateway, then the user has the option to support fault tolerance on the incoming Switch-toIP calls. Specifically, if the VoIP server fails to respond to incoming Switch call (or responds with an error), the Media Gateway will route the call to the next VoIP Server in the user configurable list of VoIP Servers. Note: If both IP Load Balancing and Fault Tolerance are enabled, then incoming IP-to-Switch calls will be routed to the configured VoIP Servers in a round robin fashion and, if at any time a VoIP Server fails to respond or responds with any error, the Media Gateway will route the call to the next available VoIP Server. 1.2.1 Un-Routable Calls A call is un-routable by the Media Gateway if the unit is unable to route the call to the other network. This may occur if there is insufficient destination address information to determine a destination for the call, or if there are not enough free resources on the Media Gateway to route the call. The Media Gateway provides a number of different ways to handle these conditions in order to insure that no calls are dropped or not completed. 30 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Overview 1.2.1.1 IP to Switch Calls There are a few circumstances where an inbound IP call may not be routed to the Switch network. They are the following: • No available Switch Ports – There are no available Media Gateway Switch ports on which to carry the call. • Invalid or No Switch destination address specified – The IP call information does not contain a valid E.164 destination address for the Switch network. The administrator may specify a default destination IP address that is to receive any inbound IP calls that cannot be routed to the Switch. If the administrator specifies a default destination IP address for un-routable IP calls, then any inbound IP call that cannot be routed to the Switch network is handled in the Routing Table as alternate routes. 1.2.1.2 Switch to IP Calls There are a few circumstances in which an inbound Switch call may not be routed to the IP network. They are the following: • IP destination not configured. • IP destination not present. The administrator may specify a default destination Switch extension that is to receive any inbound Switch calls that cannot be routed to the IP network. If the administrator specifies a default destination Switch extension for un-routable Switch calls, then any inbound Switch call that cannot be routed to the IP network is handled in the Routing Table as alternate routes. 1.3 Voice over IP Address Translation The Voice over IP (VoIP) Address Translator provides network services to SIP devices such as the Media Gateway. SIP devices register with the VoIP Address Translator to sent and receive SIP calls. The VoIP Address Translator can provide network services such as: • Controlling the number and type of connections allowed across the network. • Helping to route a call to the correct destination. • Determining and maintaining the network address for incoming calls. Without a VoIP Address Translator, all IP destination addresses must be specified to the Media Gateway as IP v4 addresses (e.g. 10.10.4.128). IP terminal devices must also explicitly specify the IP address of the Media Gateway as the desired gateway when originating PBX calls. With a VoIP Address Translator, IP destination addresses may be specified to the Media Gateway as e-mail addresses, alphanumeric aliases, E.164 telephone numbers, domain names, and any other format supported by the VoIP Address Translator. IP terminal devices may explicitly specify the IP Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 31 Overview address of the Media Gateway as the desired gateway, or they may rely on the VoIP Address Translator to address the Media Gateway using the gateway prefix configured on the Media Gateway. 1.4 Security The Media Gateway supports two kinds of security: • Access Security • Data Security 1.4.1 Access Security Access to the Media Gateway is secured by requiring a user name and password to login to the gateway. The user name and password are required for all interfaces of the Media Gateway (Web interface, serial interface, and telnet interface). 1.4.2 Data Security Data security for the Media Gateway includes the use of various secure protocols when transmitting and receiving data. The Media Gateway supports security for three types of data: • HTTP security - Data transmitted between the Media Gateway and a Web browser. To secure HTTP, the Media Gateway uses HTTPS protocol. • Call Control security - Data used to setup and tear down a call. To secure Call Control, the Media Gateway uses Transport Layer Security (TLS) on top of SIP. • Voice security - The actual conversation once a call is connected. To secure voice, the Media Gateway uses SRTP. Because, for security, the HTTPS and TLS protocols also require digital identity certificates (e.g. public key certificates), Certificate Configuration and Management is also provided by the Media Gateway. For additional information about how the Media Gateway supports security, see Chapter 7, “Data Security”. 1.5 Web Interface The Web interface is accessed from a workstation on the Ethernet connected to the LAN connector on the rear panel of the Media Gateway. Communication is established by starting a Web browser at the workstation and entering the IP address of the Media Gateway. The unit's Web interface is password protected and the password can be changed by the system administrator. Figure 5 shows a typical Web interface page for a DMG1000 unit and Figure 6 shows a typical Web interface page for a DMG2000 unit. 32 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Overview Figure 5. DMG1000 Web Interface Figure 6. DMG2000 Web Interface Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 33 Overview The Media Gateway’s Web interface is divided into four sections, Status, Configuration, Diagnostics, and System. The Status Web pages provide run-time information and statistics about the operation of the unit. The Diagnostics Web pages provide the system administrator with an interface to perform diagnostics tasks. The Configuration Web pages provide the system administrator with an interface to configure the Media Gateway. The Configuration menu selections include: • Import/Export - Selecting Import/Export brings up the Import/Export Web page which allows you to save a copy of your current configuration (Export) to a directory on the computer or to import a configuration file to the Media Gateway (Import). For information about exporting a configuration file, see Section 2.6.1, “Exporting Configuration Information”, on page 41. For information about importing a configuration file, see Section 2.6.2, “Importing Configuration Information”, on page 42. • IP - Selecting IP brings up the IP Web page which allows you to configure the IP parameters. For detailed information about the IP parameters, see Section 3.1, “IP Settings”, on page 46. • Management Protocols - Selecting Management Protocols brings up the Management Protocols Web page which allows you to configure E-mail, Syslog, SNMP, Web Server, and Telnet parameters. For detailed information about the Management Protocols parameters, see Section 3.2, “Management Protocols Parameters”, on page 52. • Routing Table - Selecting Routing Table brings up the Routing Table Web page which allows you to configure a set of rules used to define the characteristics of a call routed through the gateway. For detailed information about the Routing Table, see Section 5.2, “Router Configuration”, on page 203. • VoIP - Selecting VoIP brings up the VoIP Web page which allows you to configure VoIP parameters. For detailed information about the VoIP parameters, see Section 3.3, “VoIP General Parameters”, on page 60. • TDM - Selecting TDM brings up the TDM Web page which allows you to configure TDM parameters. Some of these parameters differ, depending on the different DMG1000 and DMG2000 models. For detailed information about the TDM parameters, see Section 3.7, “TDM General Parameters”, on page 107. • Serial Ports - Selecting Serial Ports brings up the Serial Ports Web page. This Web page allows you to configure the serial protocol for the Media Gateway serial port. See Section 3.15, “Serial Ports Parameters”, on page 149 for detailed information about the Serial Ports parameters. • Tone Detection - Selecting Tones allows you to manipulate call progress tone parameters. These parameters define the characteristics (frequencies, durations, and deviations) of the tones that the Media Gateway detects during call progress analysis. For more information, see Section 3.17, “Tone Detection Parameters”, on page 157 and Chapter 4, “Call Progress Tones”. • Certificates - Selecting Certificates brings up the Certificates Web page which allows you to configure Certificates parameters. For detailed information about the Certificates parameters, see Section 3.18, “Certificates Parameters”, on page 164. 34 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Overview • DSP Settings - Selecting DSP Settings brings up the DSP Settings Web page which allows you to configure DSP Settings parameters. For detailed information about the DSP Settings parameters, see Section 3.19, “DSP Settings Parameters”, on page 165. The System Web pages provide the system administrator with an interface to change password, upgrade system, and restart system. • Password - Selecting Password brings up the Password Web page. This page allows you to change your password. For information about the procedure for changing your password, see Section 2.3, “Changing the Password”, on page 39. • Upgrade - Selecting Upgrade brings up the Upgrade Web page. The Upgrade Web page allows you to upgrade the Media Gateway software. For information about the procedure for upgrading the software, see Section 2.7, “Upgrading the Software”, on page 42. • Restart - Selecting Restart from the Configuration menu brings up the Restart Web page which allows you to restart the Media Gateway. Restarting the unit is required when certain parameter values are changed. You have two options to choose from when restarting the unit: – Restart Unit Now - Clicking this button will cause the unit to restart immediately. – Restart Unit When Idle - Clicking this button will cause the unit to restart when the unit is considered in the idle state. In the idle state, there are no calls (incoming, outgoing, or connected) on any of the PBX ports of the Media Gateway. By selecting this option, you will schedule a restart time that minimizes the effect the restart will have on call traffic through the unit. 1.6 Online Help Context-sensitive online Help is provided for the various Web pages. When you move the mouse pointer over a parameter name, the pointer changes from an arrow to a “?” symbol and Help information about that parameter is displayed at the top of the page. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 35 Overview 36 Dialogic® 1000 and 2000 Media Gateway Series User’s Guide Media Gateway Configuration 2 Information about configuring, and upgrading the Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000) is contained in the following sections: • Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 • Basic Configuration Via the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 • Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 • Configuration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 • Restart Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 • Importing and Exporting Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . 40 • Upgrading the Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Note: Refer to the Getting Started Guide for information about initially logging on to the Media Gateway and performing basic configuration via the serial port. 2.1 Setting the IP Address Once the IP address of the Media Gateway unit has been configured through the Web interface, the unit must be restarted to activate the new configuration. The Media Gateway unit will then be accessible to the Web browser at the newly configured IP address. All configuration parameters are saved in the Media Gateway’s non-volatile memory. Use the following steps to assign the Media Gateway a unique IP address: 1. Select the IP configuration Web page from the Configuration menu on the left side of the Web page. 2. Change the unit's IP address from the default address by entering the new IP address in the Client IP Address box. 3. Configure the subnet mask if it is different from the default value by entering the new subnet mask in the Client Subnet Mask box. 4. Configure the IP address of the default network gateway router by entering the IP address in the Default Network Gateway Address box. 5. Click on the Apply Changes button to save the configuration in the database. Note: Refer to Chapter 3, “Parameter Reference” for a description of all of the configuration parameters that may be changed. 6. For the configuration change to take effect, you will be prompted to restart the Media Gateway by clicking on Restart on the Web page or by selecting Restart from the Configuration menu. 7. When the Restart Web page appears, click on Restart Unit Now to restart the Media Gateway. Dialogic® 1000 and 2000 Media Gateway Series User’s Guide 37 Media Gateway Configuration 8. Once the system completes its initialization (after approximately one minute), browse to the new IP address. The Web browser can now access the unit at the new IP address.
Dialogic ® 1000 Media Gateway Series. Dialogic® Host Media Processing software Provides the option for customers to build enhanced applications on top of base.
We have 1 Dialogic 1000 manual available for free PDF download. Dialogic 10 Media Gateway Series. Brand: Dialogic | Category: Gateway | Size: 3.22 MB.
Dialogic® 1000 Media Gateway Series. The Dialogic® Media Gateways are turnkey appliances that seamlessly merge traditional PSTN technology with IP networks and.
Dialogic ® 1000 and 2000 Media Gateway Series
Dialogic 1000 Media Gateway Series (DMG1000) allows for a well-planned. Seamless interoperability with Dialogic Host Media Processing software.
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